Privacy Policy – SDA Properties for Sale
SDA Properties for Sale and its related entities (referred to as we, our, or us) are committed to protecting your privacy and safeguarding your personal information. This policy explains how we collect, use, store, and disclose your personal information when you interact with our business or visit our website.
What is Personal Information?
“Personal information” has the meaning given under the Privacy Act 1988 (Cth). It generally includes any information that can identify you personally, such as your name, address, contact details, email address, occupation, or information relevant to your engagement with our services. If you are reasonably identifiable from information collected, we treat it as personal information.
What Personal Information Do We Collect and Hold?
We may collect your:
- Name, address, email, telephone number, and preferred contact method
- Demographic information such as age or date of birth
- Information relating to enquiries, inspections, purchases, sales, investment interest, or service requests
- Information provided during meetings, consultations, phone calls, inspections, or website interactions
- Online activity information such as form submissions or website engagement
- Information supplied via surveys, feedback forms, or customer service interactions
We may also collect non-identifying information such as website analytics, browsing behaviour, and aggregated data.
How Do We Collect Personal Information?
We collect personal information in various ways including:
- Through your use of our website
- By email, phone, SMS, online forms, or written correspondence
- During conversations, meetings, inspections, or consultations
- Through application forms, registrations, or service agreements
- Requests for information, reports, or materials
- Participation in surveys, feedback or review processes, or promotional activities
We may also collect information from third parties such as:
- Legal, financial, or professional advisers
- Mortgage brokers, valuers, builders, consultants, or service providers
- Credit reporting or verification agencies (when necessary)
- Public sources
- Any third party where you have provided consent
Cookies and Website Tracking
Our website may use cookies and tracking technologies to improve user experience, analyse traffic, and support marketing. You may disable cookies through your browser. IP addresses may also be recorded for administration and analytics.
What Happens if We Cannot Collect Your Personal Information?
If you do not provide required information, we may be unable to:
- Supply requested services or information
- Respond effectively to enquiries
- Provide tailored recommendations, updates, or opportunities
- Allow access to certain website features or resources
Why Do We Collect, Hold, Use, and Disclose Personal Information?
We collect personal information for purposes such as:
- Providing property, investment, consultancy, or related services
- Responding to enquiries and delivering requested support
- Facilitating transactions, communications, or service delivery
- Improving our website and services
- Internal administration, planning, research, and quality assurance
- Sending marketing communications (with opt-out options)
- Managing complaints, feedback, and customer service
- Complying with legal and regulatory obligations
Who May We Disclose Your Personal Information To?
We may disclose your information to:
- Staff, contractors, and authorised representatives
- Third‑party service providers including IT, marketing, payment processors, professional advisers, valuers, inspectors, builders, or brokers
- Government agencies or regulators when required by law
- Business partners or industry professionals assisting you
- Any person or organisation authorised by you
Direct Marketing Communications
We may send you communications about our services, property opportunities, updates, or information of interest. You may opt out at any time via unsubscribe links or by contacting us.
Accessing and Correcting Your Personal Information
You may request access to or correction of your personal information at any time. If access is refused due to legal or privacy requirements, we will provide written reasons.
Complaints About Privacy Breaches
If you believe your privacy has been breached, please contact us. We will investigate promptly and aim to resolve the matter in accordance with our procedures.
Overseas Disclosure
Some information may be stored or processed overseas through cloud or IT service providers. By using our services, you consent to this. We take reasonable steps to ensure compliance with privacy obligations.
Security
We use reasonable safeguards to protect personal information, but online transmission is not completely secure and is undertaken at your own risk.
Links to External Websites
We are not responsible for the privacy practices or content of external websites linked through our site.
Contacting Us
Privacy Officer – SDA Properties For Sale
Email: sales@sdapropertiesforsale.com.au
Post: PO Box 2246 Sunnybank Hills 4109
Changes to This Policy
We may update this policy periodically. Updated versions will be posted on our website.
Last updated: 11 December 2025